Automatic Water Softener

You only need to register an account according to the requirements of the network to activate the account, no other operations are required

You can change your shipping address by following these steps:

1. Login account: Access the account on the merchant platform.
2. View the order: Find the order you wish to change the shipping address to.
3. Change the address: select "Change shipping address" and enter the new address information.
4. Confirm changes: Confirm updates and save changes.

If the order has already been shipped, you may need to contact customer service for assistance in changing the shipping address. Be sure to make changes as early as possible before the order is processed or shipped to avoid unnecessary delays.

Requests for immediate payment are usually made to ensure that the transaction is secure and smooth.
Here are some common reasons:

1. Fraud prevention: Instant payment helps reduce the risk of fraud and unauthorized transactions.
2. Confirm inventory: Merchants confirm inventory by instant payment, ensuring that the item you select is still available at the time of payment.
3. Guarantee the order: Advance payment guarantees your commitment to the order and prevents false orders or non-payment cases.
4. System processing: The system or platform requires instant payment to ensure the accuracy and timeliness of transaction records.

If there is a specific payment problem or question, contacting the merchant's customer service can usually provide a detailed explanation.

Points are often part of loyalty programs used to reward customers. Points can be redeemed for merchandise, discounts or other offers. Points are generally obtained in the following ways:

1. Shopping purchases: Each time you purchase goods or services, you may earn a certain number of points based on the amount of money spent.
2. Register or log in: The platform will reward you with points when you register an account or log in for the first time.
3. Participate in events: Participating in specific promotions, surveys, or completing certain tasks may earn points.
4. Recommend friends: You may also get points when you invite friends to sign up or make a purchase.

For details on how to earn points, refer to the points program terms of the website.

We have a referral program: If you are a regular customer, simply ask a friend or family member to mention your name when ordering, and after the order is completed and the installation is complete, you will be rewarded with 5% of the total order amount!

Our installers will communicate and install with you every step of the way from start to finish. The process takes between 15 minutes and 2 hours, depending on the filter configuration and type you need. The filtration of the entire villa can take half a day.

EdenH2O does not allow customers to do the installation themselves, as only the installation team works on site and manages maintenance. To ensure proper and professional installation operation, and ultimately provide warranty service. Any changes or modifications you make to the product will void its warranty and may result in additional charges.

Water in Dubai is safe to drink, but can still be contaminated by secondary pollution from old water pipes or other uncontrollable factors. This is where the filter comes in! It will keep your drinking water pure and pollution-free. After a period of use, they will become saturated with bacteria. That's why we always recommend replacing them with new ones! (The time to replace the filter cartridge depends on the water quality in your area.)

We are happy to help you! If you have a need, please contact us, we will charge a reasonable fee according to the actual situation, and arrange maintenance personnel on-site maintenance.