Water Purification Equipment 7 Days Free Trial Activity Details

• In order to let you experience our water purification equipment without risk, we have launched a special "7-day free trial" campaign, users can enjoy high-quality water purification services and get a full refund in case of dissatisfaction. Please read the following details carefully:

Activity Time:

• The event will start on XX, 2024 and continue until XX, 2024.

Active object:

• This activity is limited to users who purchase or experience this brand water purification equipment for the first time.
• The event is applicable to the specified service area, please confirm your area is within our service area before placing an order.

How to participate:

Users can sign up to participate in the "7-day free trial" activity through the company's official website, offline stores or cooperation platforms, choose their favorite water purification equipment and pay in full.
After the payment is completed, the company will arrange the delivery and installation of the equipment within 3 working days.
Participants are required to pay the full cost of the device, and the amount of the device will be frozen during the trial period. If you choose to return the device after the trial period, the full cost of the device will be refunded after deducting AED 49 fee.

Trial process:

• 7-day trial period: The trial period is 7 days from the date when the equipment is installed and signed.
• During the trial period, you can experience the full range of water purification effects and functions of the device.
• 1 day before the end of the trial period, we will notify you by phone or SMS that the trial period is about to end.
• If you are satisfied with the equipment, no operation is required after the trial period, and the equipment is automatically converted into a formal purchase.
• If you are not satisfied with the equipment, you can contact us to request a return before the end of the 7-day trial period, and the equipment will be refunded in full, subject to a deassembly fee of AED 49.

Return and refund process:

• If you decide to return a product, please contact the customer Service team during the trial period (before the 7th day) to request a return.
• We will disassemble the machine and retrieve the equipment within 2 working days after receiving the return request, and only AED 49 will be charged for the disassembly and retrieval service.
• The full cost of the equipment will be refunded to your account within 5-7 working days after deducting the AED 49 fee through the original payment channel.
• Ensure that the equipment and all its accessories are complete and intact. In case of damage or loss of parts, the company will deduct the corresponding expenses according to the actual situation.

Cost statement:

• Equipment trial fee: Full payment is required to participate in the activity, the equipment payment will be frozen during the 7-day trial period, and you can get a full refund if you are not satisfied.
• Delivery and dismantling fee: Whether you purchase or not, you will be charged AED 49 to participate in the event, including the delivery of the equipment, installation and dismantling service fee upon return.
• Other costs: If the equipment is seriously damaged or lost, the user shall bear the corresponding compensation costs.

Matters needing attention:

• Each user can only participate in the 7-day free trial once, repeated participation is invalid.
• During the trial period, the user shall properly use the equipment to avoid malicious damage or improper use, otherwise the Company has the right to ask the user to compensate for the loss of the equipment.
• The Company reserves the right of final interpretation of this activity. In case of force majeure or other special circumstances, the Company has the right to adjust the activity rules at any time and notify the user in advance.

After-sales service:

• During the trial period in case of equipment use problems, users can contact the after-sales team at any time, the company will provide remote technical support or arrange on-site service to ensure that users get the best experience.

Disclaimer clause:

• This activity is for trial purposes only. Users should follow the instruction manual of the equipment. The company will not be liable for any damage or health problems caused by improper use.

This 7-day free trial of water purification equipment provides you with a risk-free experience opportunity. You are welcome to actively participate and experience our high-quality water purification products. If you have any questions, feel free to contact us!